1. Introduction
This Privacy Policy explains how ENTEX Team (“ENTEX”, “we”, “our”, or “us”) collects, uses, stores, and protects personal data when you visit or interact with our website https://www.entex.ro/
.
We are committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Romanian legislation.
For any privacy-related questions, you may contact us at:
📧 office@entex.ro
2. What Personal Data We Collect
We may collect the following types of personal data:
a) Information You Provide Directly
When you:
- Submit a contact form
- Send us an email
- Request a quote or information
We may collect:
- Full name
- Email address
- Phone number (if provided)
- Company name (if provided)
- Any information included in your message
b) Information Collected Automatically
- When you browse our website, we may collect:
- Browser type and version
- Device type
- Pages visited
- Date and time of visit
- Referring website
- Cookies and similar tracking technologies
3. Legal Basis for Processing (GDPR)
We process your personal data based on:
- Legitimate interest – responding to inquiries, improving our services
- Consent – where required (e.g., cookies, marketing communications)
- Legal obligation – where processing is required by law
- Contractual necessity – if you request services from us
4. How We Use Your Data
We use your personal data to:
- Respond to inquiries and requests
- Provide information about our services
- Improve website functionality and user experience
- Analyze website traffic and performance
- Comply with legal obligations
We do not sell or rent personal data to third parties.
5. Cookies
Our website uses cookies to:
- Ensure proper website functionality
- Analyze traffic and usage patterns
- Improve user experience
You can manage or disable cookies through your browser settings.
If a cookie consent banner is implemented, you may manage preferences there.
6. Data Sharing
We may share data with trusted service providers, including:
- Web hosting providers
- IT service providers
- Analytics providers (e.g., Google Analytics, if implemented)
These providers process data only on our behalf and under strict confidentiality obligations.
We may also disclose personal data if required by law or public authorities.
7. Data Retention
We retain personal data only as long as necessary for:
- The purpose for which it was collected
- Compliance with legal obligations
- Resolving disputes
When data is no longer required, it is securely deleted or anonymized.
8. Your Rights Under GDPR
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent at any time
- Lodge a complaint with the Romanian Data Protection Authority (ANSPDCP)
To exercise your rights, contact us at:
📧 office@entex.ro
9. Data Security
We implement appropriate technical and organizational security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.
11. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last updated” date.